Shipping policy

Shipping Policy – Biozyra

Last updated: 01/01/2026

Thank you for shopping with Biozyra. This Shipping Policy outlines how we process and deliver your orders worldwide.


1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays)
  • Once your order has been processed, you will receive a confirmation email with tracking information

Please note that processing times may be extended during high-demand periods.


2. Shipping Times

We ship worldwide. Estimated delivery times are:

  • Europe: 5–10 business days
  • United States & Canada: 7–12 business days
  • Rest of the World: 7–15 business days

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.


3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location
  • We may offer free shipping promotions, which will be clearly indicated on our website

4. Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, or other fees
  • These charges are the responsibility of the customer
  • Biozyra is not responsible for delays caused by customs

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email
  • Please allow 2–5 days for tracking information to update

6. Delays and Issues

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

  • High demand periods
  • Customs clearance
  • Shipping carrier issues

Biozyra is not responsible for delays outside our control, but we will always assist you in tracking your order.


7. Lost or Stolen Packages

  • Biozyra is not responsible for lost or stolen packages confirmed as delivered
  • Please ensure your shipping address is correct before placing your order

If you believe your package is lost, contact us at:

info@biozyra.com


8. Incorrect Address

  • If you provide an incorrect or incomplete address, your order may be delayed or returned
  • Additional shipping charges may apply to resend the package

9. Contact Us

If you have any questions about shipping, please contact us at:

info@biozyra.com